Contact Us!

Why should you contact us?

Contact us for all your ISP (Internet Service Provider) problems because we are willing to assist you to find a solution which is best suited to you. Whilst we have partnered with Technical staff in Durban, Gauteng and Cape Town all first level responses will be made to our Head Office in Durban and escalated to the relevant personnel. We are a 21st Century company who will be able to assist remotely in more than 90% of the problems. However, in order to assist you more efficiently we have 2 National Numbers, VoIP numbers, which are billed the same regardless of your location. We also have strategically situated support associates in most of the larger towns in South Africa. Consequently, we can offer support to towns where we do not actually have an onsite engineer.

Telephone: 087 500 9449
Fax Number: 0866 154 944
Dedicated WhatsApp: 064 402 8939

Sales & Office Hours of Operation
Monday – Friday 08:30 – 16:30
Closed Saturdays, Sundays and public holidays

Support Hours of Operation
Support is dealt with via Dedicated WhatsApp provided above
Monday – Saturdays 08:30 – 19:30
Sunday and Public Holidays 11:00 – 19:30

eMails
info@eastcoastfibre.co.za
billing@eastcoastfibre.co.za
support@eastcoastfibre.co.za (1st level)
complaints@eastcoastfibre.co.za

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